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Move your AlumierMD account to Skintique

Your account is with another clinic. Moving it to us is free and usually done the same day. You just send one short email.

Send this email

with your name and account email.

Whichever way you do it, send it from your own email address. AlumierMD only accepts a transfer request from the patient's own address, and we can't send it for you.

To
customerservice@alumierlabs.com
Cc
transfers@skintique.co.uk, transfers@mail.skintique.co.uk
Subject
Account Transfer Request

Message

Dear AlumierMD Customer Services,

I would like to request that my AlumierMD account registration be transferred to Skintique.

Clinic: Skintique
Clinic reference: Y48Z4V9J

My details:
- Name: [Your full name]
- Email: [Your Skintique account email]

I would be grateful if you could process this at your earliest convenience.

Kind regards,
[Your full name]
Open in my email app

  1. Reply "yes" if AlumierMD checks with you

    They may email to confirm. Look in your spam folder too.

  2. We email you when it's done

    Your basket stays saved, and you can check out as soon as the move is complete.

We check every 30 minutes and will email you as soon as you can check out.

Back to my basket

Quick answers

Why can't I buy straight away?

AlumierMD links each patient account to one clinic at a time, and yours is currently with another clinic. Once it's moved to Skintique you can check out, and our team can give you remote skincare guidance.

Your basket stays saved while that happens.

Is it free?

Yes, it's completely free. Your AlumierMD account, history and products stay exactly the same. Only the clinic link changes.

How long does it take?

Most transfers are completed the same working day if AlumierMD receives your request before 2pm, Monday to Friday.

We check every 30 minutes and email you as soon as you can check out.

What if I use a different email address?

AlumierMD only accepts the request from the email address on your AlumierMD account. If that isn't your Skintique account email, send it from that address and make sure the Email line in the message matches.

Then WhatsApp us or email hello@skintique.co.uk with both addresses so we can match it up.

Need a hand? WhatsApp us or email hello@skintique.co.uk

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